Store Policy

CUSTOMER CARE

​We source our products with love, ethical and empathy. We respect our nature, and encourage to work with our suppliers with the same ethic and kind heart.

We inspire you to join our elegant eco-lifestyle and natural beauty. Love your planet and yourself.

PRIVACY & SAFETY

Tips:

​Always check that the products you use have information on the ingredients and material.

Check that you are not allergic to any of the ingredients and materials in the beauty care/or any other products you use. 

If you have an allergic reaction, stop using the product immediately and seek medical advice.

For beauty care products, speak to your doctor if you have any concerns or if you’re not sure.  If you have sensitive skin or are prone to allergies, visit your doctor or a clinical dermatologist before using new products.

 

WHOLESALE INQUIRIES

​We welcome all wholesales orders.  Please contact for quotations and order enquiries.

Damara Australia Pty Ltd is a wholesaler of natural beauty care and lifestyle products and natural raw materials.  If you intend to re-label our products under your own name/ brand for the purpose of on-selling or retailing, we strongly recommend that you keep up to date with constant changing labelling laws.  Please visit www.nicnas.gov.au and www.business.gov.au.  Damara Australia Pty Ltd cannot be held responsible for consequential loss / product recall due to incorrect labelling.

 

DISCLAIMER

Damara Australia Pty Ltd does not supply food grade raw materials and therefore cannot waive GST.

Prior to use: Customers should always refer to the ingredients label as affixed to each product which are current at the time of supply of the product.

​The information provided is for educational purposes only.  Individuals receiving this information must exercise their independent judgment in determining its appropriateness for a particular purpose or use.

As the ordinary or otherwise use(s) of products is outside the control of Damara Australia Pty Ltd, no representation or warranty, expressed or implied, is made as to the effect(s) of such use(s), (including damage or injury), or the results obtained.  Damara Australia Pty Ltd expressly disclaims responsibility as to the ordinary or otherwise use(s).  Furthermore, nothing contained herein should be considered as a recommendation by Damara Australia Pty Ltd as to the fitness for any use.  The liability of Damara Australia Pty Ltd is limited to the value of the goods and does not include any consequential losses.

The site and its content are provided on an “as is” basis without warranties of any kind, whether express or implied (except only as may be implied by applicable law).  Damara Australia Pty Ltd is only providing a venue for the sale of products on its site and shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages (including damages for loss of profit or intangible loss related to your use of the site or use of any of the products purchased at its site).

Please read all information, warranties or warnings provided by the makers and or (raw) ingredients providers of the products on or in the product packaging and labels before using any product purchased on Damara Australia Pty Ltd.  Damara Australia Pty Ltd shall not be liable for the accuracy, fitness for a particular purpose or quality of such products or reliability of any information provided by any makers and or (raw) ingredients providers of such products and it is your responsibility to evaluate such information. Although Damara Australia Pty Ltd uses reasonable efforts to have the color and size of the images of its merchandize displayed as accurately as possible on the site, we do not warrant that the color and size will be accurately displayed by your monitor.

Damara Australia Pty Ltd shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.​

Damara Australia Pty Ltd shall not be responsible for any damages resulting from use of or reliance upon this information.

The user of the product is solely responsible for compliance with all laws and regulations applying to the use of the products, including intellectual property rights of third parties.

The products contained in this website are represented in as true a manner, as photographic processes and printing will allow.  The images contained in this website are for illustrative purposes only.  If you have any questions with regard to how products are packaged or labelled, please contact Damara Australia Pty Ltd at info@damara-australia.com.

As the availability of ingredients and raw materials is not always certain whether due to changes in nature and handcrafted, or otherwise, Damara Australia Pty Ltd reserves the right to substitute alternate ingredients/raw materials in the manufacture of its products and bases in order to maintain supply to its customers.  

Note: Individuals receiving any information contained in this website must exercise their independent judgment in determining its appropriateness for a particular purpose or use.  As with any manufacturing process, Damara Australia Pty Ltd encourages small, lab-scale manufacturing for evaluation purposes prior to full commercial manufacturing.

 

SHIPPING POLICY

We are based in Sydney, Australia.  Our warehouse are located in Sydney and different countries.  We will arrange our shipping within 3 working days after order has confirmed.  We select the trustful delivery partner to fulfil our process with the most valuable shipping cost for customers.

Re bulk orders, please contact info@damara-australia.com